Some know of the retarded conversation a week ago when the delivery men of my shipment refused my furniture delivery because I live on the third floor. Good God. I'm used to living amongst laborers and people who pride themselves on hard work. Well, my experience in California was must different. I was told that I had a "narrow stairway, and that it was a liability to them." WTF does that mean? Apparently out here, elevators in apartment complexes are a natural occurring event whereas back home, they were for the disabled if you could even find one in a complex.
Approximately eight days later I am still furniture and phone call-less...the head delivery guy suggested I call my "friends" and have them come help carry the items up last week. I reminded the lazy and fat dumb ass that I had moved 1,700 miles away from my only known friends and that they should call some more employees over than the two they had on hand. This furniture delivery is going on seven weeks from the date of purchase, with an added $250 shipping and DELIVERY fee mind you. What the hell is he talking about? I'm sorry you are close to 350 pounds, but it's not my fault you morons didn't call me before showing up, arrived with only two laborers, and feel that I should sign a waiver of damage for taking my stuff up three stairwells. Unbelievable customer service! I think JCP should take a hit for this one.
Return them. You might get better results when you try to do this, but probably not. My mother in law bought us drapes, spending rather a lot, but had not seen our house yet. I had to return them because they were not appropriately sized or colored. Did I mention they too were from JCP? Well, they would not give me store credit because the purchasing credit card was not in my name. They would, however, return the full amount to the original purchasing credit card. I explained to the troll working the counter that I was trying to return them in order to get others, but she did not get it. I explained that if she returned them to the original card I could not use the money to buy things from that store and that the store would most certainly lose out on the full purchase. Long story short, or rather not so short, I returned them and waited until my mother in law visited. We did not buy the next set from JCP...just my experience, but a bit telling of how they value customers. Good luck!
ReplyDeleteYOu need to do a Tana and call JCP headquarters and complain. If you need help, call the main lady herself. Its a Cudney gene.
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